Alorica is currently hiring for Customer Service Representatives in Clovis, Ca. Alorica is a leading call center solutions provider with proven expertise in customer contact solutions and business process outsourcing. We provide call center outsourcing and inbound call center services for organizations that require Excellent Interactions Every Time.

We are currently looking for Customer Service Representatives (CSR) that are energetic employees who love to help people, work hard, have fun and make a difference! As a CSR, you will be providing excellent customer service over the phone, building relationships based on trust and responsiveness, and engaging customers in new products and services.

Qualifications:
• HS diploma or GED
• Must be at least 18 years of age
• Must be able to pass background check including no DUIs and a drug screen
• Availability for Nights, Weekends, and Holiday shifts.
• Excellent Telephone Etiquette
• Ability to handle high call volumes
• Ability to handle sensitive and confidential information
• Attention to detail and quality-oriented
• Excellent listening and customer service/interpersonal skills
• Confident and positive attitude
• Ability to troubleshoot technical issues with little guidance
• Exceptional conversational and problem solving skills
• Strong relationship management skills
• Must be able to multitask and be able to diffuse difficult situations
• High level of proficiency with Internet application such as Internet Explorer, Firefox, Outlook, Outlook Express

Alorica offers Benefits that include Medical/Prescription Coverage, Dental Coverage, Vision Coverage, Health Care Account, Dependent Care Account, Survivor/Disability Benefits, 401(k), Tuition Reimbursement, Employee Recognition Programs, Employee Referral Bonus, Direct Deposit, and much more!

Apply today at www.aloricajobs.com under the Clovis location. Once you have completed the online application, you will need to complete the online assessment. If you have any questions about the application process, give us a call at 559.324.4500.

Alorica is an Equal Employment/Affirmative Action Employer, M/F/D/V

• Location: Clovis
• Compensation: $8.50 per hour
• Principals only. Recruiters, please don’t contact this job poster.
• Please, no phone calls about this job!
• Please do not contact job poster about other services, products or commercial interests.